Dispute or Dialogue? Community perspectives on company-led grievance mechanisms by IIED.
Mapping Grievance Mechanisms in the Business and Human Rights Arena by Harvard Kennedy School.
Accountability Resource Guide by Accountability Counsel.
A range of grievance mechanism brochures by SOMO.
Avoiding Forced Evictions: A Community Guide to Negotiation and Advocacy (with lesson plans you can use to train community leaders and representatives to prepare for negotiations with the company in cases of forced displacement) by Inclusive Development International and Equitable Cambodia.